Refund & Returns Policy
Refund & Return Policy
Last updated: August 2026
At Teetoop, we want you to be satisfied with your purchase. Because our products are made to order, some specific conditions apply to returns and refunds.
1. Returns
Our products are made especially for each order. For this reason, we generally do not accept returns or exchanges due to a change of mind or incorrect size selection.
2. Damaged or Incorrect Products
If your order arrives damaged, defective, or you receive an incorrect product, please contact us within 14 days of delivery.
Please contact us at support@teetoop.com and include:
- Your order number
- A description of the problem
- Clear photos of the product and packaging
We will review your request and, when appropriate, provide a replacement or refund.
3. Refunds
If your refund is approved, the refund will be issued to the original payment method used for the purchase.
Processing times may vary depending on your bank or payment provider.
4. Order Cancellation
Because our products may enter production shortly after an order is placed, cancellation requests may not be possible once production has started.
5. Contact Us
If you have any questions regarding returns or refunds, please contact:
Teetoop
Email: support@teetoop.com
